This course is an intensive and comprehensive
introductory study and analysis of the management process from a general
manager’s perspective, with particular attention paid to the area of strategic
human resources management. It covers the following topics, among others: the
concepts of strategic and tactical organizational planning; organizational
design and structure to achieve company objectives; goal setting; leadership
skills; employee motivational approaches; conflict management; interpersonal
communication; the staffing and supervising processes; performance appraisal;
managing groups and teams; management development and employee training;
positive employer-employee relations; managing in a global environment;
employee due process mechanisms in the nonunion firm; nonunion complaint and
grievance procedures; management ethics; and the concepts of controlling and
control systems.
- Teacher: Ha Luong Thu