This course is an intensive and comprehensive
introductory study and analysis of the management process from a general
manager’s perspective, with particular attention paid to the area of strategic
human resources management. It covers the following topics, among others: the
concepts of strategic and tactical organizational planning; organizational
design and structure to achieve company objectives; goal setting; leadership
skills; employee motivational approaches; conflict management; interpersonal
communication; the staffing and supervising processes; performance appraisal;
managing groups and teams; management development and employee training;
positive employer-employee relations; managing in a global environment;
employee due process mechanisms in the nonunion firm; nonunion complaint and
grievance procedures; management ethics; and the concepts of controlling and
control systems. The emphasis of the course is on the skills and knowledge needed
to successfully manage an organization, especially implications for those newly
promoted to supervisory and managerial positions within private, public, or
federal sector organizations.
- Teacher: Ha Luong Thu